What’s the best CRM?
The CRM market is saturated with many great CRM tools that can radically improve any business, so this question is subjective. It also depends on what industry you are in because even if they don’t call it “CRM”, every industry uses some type of system to track clients and leads. For example, many colleges in … Continue reading “What’s the best CRM?”
What is CRM?
Client Relationship Management. Yes, we know CRM stands for customer relationship management, but I like the term client better! It is the term we use in the consulting world and within service-based businesses. It is also an acronym primarily used to refer to the systems used to manage those relationships. Every business has 3 types … Continue reading “What is CRM?”
Surviving Growing Pains with CRM
Why you need to standardize your business processes to manage a successful business Once your marketing efforts have generated leads and you’ve reviewed them, what do you do with that information? It’s all a combination of paper notes, spreadsheets, documents, emails, texts, calls, iPhone notes, and social media DMs. You probably contact them at some … Continue reading “Surviving Growing Pains with CRM”